Omnidesk Installation Video
How to build the Ascent Standing Desk
Ascent Ergo Curve
$870.00
$1,200.00
Ascent Ergo Curve
$870.00
$1,200.00
Ascent Ergo Curve
Table Top
Black MDF - Black Frame
Size
Small
122x76cm
153x76cm
183x76cm
Cable Management
Complete your setup
Empower Mounted Powerbar
$30.00
$45.00
Castors Wheel
$49.00
$69.00
ARC Stealth
From $99.00
Arka Desk Riser
From $89.00
Tandem Mobile Steel Storage Drawer
$269.00
$369.00
Atlas Anti Fatigue Mat
From $79.00
Hestia Desktop Organiser
$129.00
$179.00
Revolve Laptop Stand with Detachable 7-in-1 Docking Station
$149.00
Titus+ Premium Desk Mat
From $99.00
Power Clamp
$99.00
$159.00
Bundle and Save
Embrace Pro
From $519.00
Gen 3 Dual Motor
Height Range
OLED Controller
Omnidesk Life
The Ascent is our most advanced 3 column standing desk that offers the fastest height adjustment. It is built for power users who need both performance and durability in their workspace. The frame is crafted from an industrial grade steel and features fewer moving parts, for best-in-class stability and easy assembly.
With the OLED controller, find your perfect sitting or standing height with the touch of a button. The desk can also be fully controlled from your phone via an app that includes sit stand reminders, anti-collision and more.
Our Ergo Curve tabletops deliver a more comfortable desk experience by allowing you to sit closer to your work surface and rest your arms more naturally on the desk, encouraging a more neutral posture. Choose from solid colour MDF or Bamboo.
-
Height Range: 63.7 cm to 127 cm
-
Adjustment Speed: 60 mm/s (gen 3 dual motor)
-
Max Desk Weight: Supports up to 130 kg
-
Controller: OLED display with 4 programmable buttons
-
Anti-Collision: Advanced anti-collision system for safety
-
Noise Level: Operates at <40 decibels for quiet adjustments
-
Stability: Enhanced stability with Frame-X™ technology
- Cable Management: Built-in cable management bar with grommet hole
-
Frame Weight: 37.5kg
- Assembly: EasyAssembly™ system for quick, fuss free setup•
- App Integration: Compatible with Omnidesk Life™ app for full control (heights, reminders, lighting)
-
Free Cable Management Bar (Worth $79)
-
Free 5-Year Extended Warranty (Worth $99)
- Free Flatpack delivery (Worth $50)
The Ascent is our most advanced 3 column standing desk that offers the fastest height adjustment. It is built for power users who need both performance and durability in their workspace. The frame is crafted from an industrial grade steel and features fewer moving parts, for best-in-class stability and easy assembly.
With the OLED controller, find your perfect sitting or standing height with the touch of a button. The desk can also be fully controlled from your phone via an app that includes sit stand reminders, anti-collision and more.
Our Ergo Curve tabletops deliver a more comfortable desk experience by allowing you to sit closer to your work surface and rest your arms more naturally on the desk, encouraging a more neutral posture. Choose from solid colour MDF or Bamboo.
-
Height Range: 63.7 cm to 127 cm
-
Adjustment Speed: 60 mm/s (gen 3 dual motor)
-
Max Desk Weight: Supports up to 130 kg
-
Controller: OLED display with 4 programmable buttons
-
Anti-Collision: Advanced anti-collision system for safety
-
Noise Level: Operates at <40 decibels for quiet adjustments
-
Stability: Enhanced stability with Frame-X™ technology
- Cable Management: Built-in cable management bar with grommet hole
-
Frame Weight: 37.5kg
- Assembly: EasyAssembly™ system for quick, fuss free setup•
- App Integration: Compatible with Omnidesk Life™ app for full control (heights, reminders, lighting)
-
Free Cable Management Bar (Worth $79)
-
Free 5-Year Extended Warranty (Worth $99)
- Free Flatpack delivery (Worth $50)
Ascent Ergo Curve
Ascent Ergo Curve
$870.00$1,200.00
As low as $217.50/month
Empower Mounted Powerbar
The Omnidesk Empower is a 6 socket surge protected power bar capable of powering everything including your workspace.
Mounted on the underside of your Omnidesk, the Empower is the perfect discreet power solution for any Omnidesk anchored workspace by keeping your cable out of sight and out of mind.
Empower yourself with a cleaner workspace with the Omnidesk Empower today!
Key Features
- 6 Socket - Surge Protected
- 3M Cable Length
- 2 Pin Direct
Specifications
- Rated Voltage: 230V - 50/60 Hz
- Max. Wattage: 3250 Watts
- Test Standard: BS1363/A SS145/A
- Plug: 13A Fused Plug
- Cable Rating: 3 X 1.25mm²
Assembly: Required
Warranty: 1 Year
Installation: Drilling is required for mounting.
Color - Onyx
Castors Wheel
$49.00
$69.00
The Reimagination of your space should never be stifled by permanence.
Give your Omnidesk a home that actively reimagines the space you're in. Featuring 4 custom made castors that attached directly to the feet of your Omnidesk, unleash unprecedented levels of freedom with the Omnidesk Castor.
Key Features
- Compatible with all Omnidesk (Max Load: 130KG)
- Smoothly slides across any surface - from Marble to Persian Rugs.
- A specially designed rubberised rolling surface that is gentle on floors and surfaces.
- Increase the base height of the desk by 5cm.
- Proprietary locking mechanism prevents unintended and accidental movement.
Assembly: Required
Assembly Note: Castor wheel assembly will be provided when purchased alongside a desk.
Important Note: Two sets of castors are needed for the Omnidesk Pro L-Shaped desk.
Additional Information: FAQ
ARC Stealth
Elevate and optimise your workspace with the Arc Stealth. Sporting a sleek matte black finish, the Arc Stealth is specially made for the consummate professional looking to both work and play.
Available in both single or dual, the Arc Stealth is the monitor arm that seamlessly blends form and function. Elevate and maximise your workspace today!
Key Features
-
5 Adjustments: Tilt (+90°), swivel (+90°), rotate (+90°), extend (up to 467mm), and height adjust (up to 455mm).
-
Easy Installation: Top-mount system with quick-release VESA support (75x75mm, 100x100mm).
-
Built-in Connectivity: Includes 2x USB 3.0 ports for seamless device integration.
-
Cable Management: Keep your workspace clean and organized.
Specifcations
- Max Weight: 8 KG
- Monitor Compatibility: 17" to 34" screens
- VESA Support: 75x75mm and 100x100mm
-
Adjustments:
Tilt Range: ±90°
Swivel Range: ±90°
Screen Rotation: ±90°
Extension: Up to 467mm
Height Adjustment: Up to 455mm
Assembly: Required
Model - Single
Single
Dual
Arka Desk Riser
Specially made to redesign your desk space, the Omnidesk Arka is a classic, minimalist desk riser that improves your workspace ergonomics.
Available in 8 different styles that complete your dream setup seamlessly, the Omnidesk Arka raises your monitor to the ideal ergonomic height and helps you keep organised with storage columns.
Elevate your productivity and harmonise your workspace.
Key Features
- Built to last — Constructed for durability, ensuring a sturdy and long-lasting solution
- Made to match — Choose from 6 solid wood variations or black and white options to match your Omnidesk perfectly.
- Optimises ergonomics — Elevate your monitor to eye level to help reduce neck and eye strain.
- Maximises desk space — Store your daily essentials neatly for a clutter-free desk
- Holds up to 30kg — Supports heavy, ultra-wide monitors
Specifications
-
Dimensions (Size 800mm):
800mm (Length) x 230mm (Depth) x 105mm (Height)
Compartment (Long) : 400mm | Compartment (Short): 264mm -
Dimensions (Size 1200mm):
1200mm (Length) x 230mm (Depth) x 105mm (Height)
Compartment (Long) : 690mm | Compartment (Short): 330mm
Assembly: Required
Size - 1200mm
1200mm
800mm
Color - Black
Backorder: delivers from 10 Feb
Tandem Mobile Steel Storage Drawer
Enhance your workspace organisation with the Tandem, Omnidesk’s latest introduction to its ever-expanding lineup of workplace accessories.
Neutral colourways and sleek curves merges functional aesthetics to suit a variety of workspace décor.
Coupled with three tiers of drawers and an in-built locking mechanism, the Tandem seeks to fulfil your storage needs and provide security when required.
Key Features
- Modern Minimalistic Look (Curves, neutral colourways)
- Locking Mechanism
- Castors / Middle Castor
- In-built Drawer Compartments
- Transforms into a Mobile Seat with the Saddle
Specifications
-
Dimensions:
600mm(Height) x 400mm (Width) x 500mm (Depth) -
Material: SPCC Cold Rolled Steel
-
Drawer sizes:
1st layer: 69mm(Height) x 329mm(Width) x 460mm(Depth)
2nd layer: 69mm(Height) x 329mm(Width) x 460mm(Depth)
3rd layer: 245mm(Height) x 329mm(Width) x 460mm(Depth) - Load Capacity: 18kg for File Cabinet
- Sitting Load Capacity: 80kg
Assembly: Required
Optional Add-ons: Pair the Tandem with the Saddle to convert it into a space-saving seating solution and add versatility to your workspace collaboration.
Color - Black
Atlas Anti Fatigue Mat
Reinvigorate and redefine the standing desk experience with the Omnidesk Atlas.
Specially engineered for maximum cushion and support, the Atlas is made from specialised gel commonly found in premium running shoes that greatly reduces the strain of prolonged standing on hard surfaces.
Redefine and reimagine standing with the Omnidesk Atlas anti-fatigue mat!
Key Features
- Non-slip bottom
- Anti-fatigue gel that reduces strain from standing
- Beveled edges to prevent accidents
Specifications
-
Dimensions (Mini):
77cm(Length) x 51.5cm(Breadth) x 1.9cm(Height) -
Dimensions (Standard):
100cm(Length) x 51.5cm(Breadth) x 1.9cm(Height)
Size - Mini (77 x 51.5 x 1.9cm)
Mini (77 x 51.5 x 1.9cm)
Standard (100 x 51.5 x 1.9cm)
Hestia Desktop Organiser
Organisation requires space but for many space is a premium. Attachable on any edged surface, the Hestia is a natural extension of our desk organiser.
Featuring our modular bracket system, the Hestia can provide new avenues of organisation and storage without actually expanding real estate
Secure the Hestia with the clamp provided and build your own bespoke workspace by simply attaching each individual module.
Key Features:
- Modular Bracket System: Customisable and expandable for tailored organisation.
- Expandable Storage: Add or remove components based on your needs.
- Surface Compatibility: Attachable to any edged surface.
-
Available in: two elegant colours – Onyx and Ivory.
Specifications:
- Base Board Dimensions: 74cm x 37cm.
-
Included Accessories:
Modular Shelf with Decorative Test Tube x1
Table Clamps x2
Modular Container x1
Modular Knot x2
Magnetic Polaroid Frame x2
Magnetic Clips x2
Assembly: Required
Optional Add-ons: 30% OFF Hestia Accessories
Color - Onyx
Revolve Laptop Stand with Detachable 7-in-1 Docking Station
$149.00
Elevate your workstation with the Revolve Laptop Docking Stand, designed to combine ergonomic comfort and streamlined connectivity. Featuring a 360° rotating base and a detachable docking station, this foldable stand allows you to create the perfect setup anywhere you work.
Transform your work experience with the Revolve Laptop Docking Stand, providing the flexibility and connectivity you need to stay productive, wherever you are.
Key Features
- 360° Rotating Base: Effortlessly find your ideal screen angle for maximum comfort and productivity.
- Detachable Docking Station: Simplifies your peripheral setup, keeping your workspace organized and efficient.
- High-Grade Aluminium Construction: Crafted from durable aluminium alloy, this stand is both sturdy and lightweight, ensuring long-lasting use.
- Ventilated Design: Promotes optimal airflow to keep your device cool and prevent overheating.
- Supports Up to 4.5kg: Robust enough to hold most laptops securely.
-
Anti-Slip Rubber Feet: Ensures stability and prevents slipping on any surface.
Specifications
- Folded Dimensions: 24.5cm (L) x 24cm (W) x 2.72cm (H)
- Docking Station Dimensions: 18cm (L) x 4cm (W) x 1.7cm (H)
- Max Height: 31cm
- Product Weight: 1.42kg
- Material: Aluminium alloy
-
Dock Interface:
USB-C Host: 1 port
USB-C (Power Delivery 100W): Only for MacBooks/laptops that support USB-C charging
HDMI 4K (3840 x 2160 @ 60Hz): 1 port
RJ45 Ethernet Port: Supports 10mb/s, 100mb/s, and 1000mb/s
USB-C (Transfer speed up to 5Gb/s, output power up to 5V/0.9A): 1 port
USB 3.0 (Transfer speed up to 5Gb/s, output power up to 5V/0.9A): 2 ports
Titus+ Premium Desk Mat
Get ready to indulge in a reimagined Omnidesk experience you can look and feel with the Titus+, the full-sized variant of our ever popular leather desk mat, the Omnidesk Titus.
Featuring a bespoke cut that allows it to fit perfectly on most Omnidesk table tops - even on our Ergo-Curved tabletop.
Each Titus+ is handmade from premium PU leather that is double layered for additional durability while an additional layer of our proprietary waterproof coat provides protection against those pesky accidents. The edge to edge coverage of the Titus+ allows it to double as a shield against the rigors of everyday use.
The Titus+ doesn’t just anchor your workspace, it seeks to harmonise everything from keyboards to desk risers into a single cohesive workspace.
The Omnidesk Titus+ is the desk mat that truly exemplifies the modern renaissance.
Available in both Tan and Onyx
Key Features
- Double-Layered PU Leather
- Waterproof
- Cruelty-free and environmentally friendly
- Edge to edge coverage for most Omnidesk Tabletops
- Protects Tabletop against scratches and dents
Specifications
- Dimensions (Small): 122 cm x 76 cm x 0.2* cm
- Dimensions (Large): 153 cm x 76 cm x 0.2* cm
- Dimensions (Extra Large): 183 cm x 76 cm x 0.2* cm
Important Note: Titus+ is not compatible with compact tabletop
Color - Onyx
Size - Small
Small
Large
Extra Large
Design - Straight Edge
Straight Edge
Ergo Curve
Power Clamp
$99.00
$159.00
Universal ports addon to your Omnidesk to allow easy access to charge your gadgets, charge up your monitors and power up your laptops.
Clamp mount feature allows flexible yet secure positioning on any edge of your desk.
Key Features
-
Port Available:
3 x Universal Socket plug
2 x USB Power Socket
1 x USB 3.0 Passthrough (Device to Device)
1 x HDMI v1.4 Passthrough (Device to Device)
Assembly: Required
Important Note: For Commercial Usage Only
Embrace Pro
With 12 points of ergonomic adjustment, the Embrace Pro ergonomic office chair is designed to offer the highest level of personalised comfort.
The backrest features a high-quality mesh made in Germany that offers high breathability and is easy to clean - perfect for this hot and humid climate. Get the ultimate support at your office and at home with the Embrace Pro.
Key Features
- 12 points of ergonomic adjustment: headrest height and angle, lumbar height, multi directional armrest, seat depth and height, sit tilt, tension, tilt lock
-
Adjustable 3D Lumbar Support
- 2 Options: Full mesh option or mesh with cushion
- Recline with 5 lockable points: reclines up to 128°
- BIFMA and ANSI certified for commercial and home office use.
- Recommended for: Suitable for 150 - 190cm, <136kg
Specifications
- Seat Dimensions (L x D): 49.5 x 47 cm
- Headrest Dimensions (L x H): 34 x 13.4 cm
- Armrest Dimensions (L x W): 24.8 x 9 cm
- Base Diameter: 73.6 cm
-
Height (Adjustable): 45.5 cm (Lowest) - 54 cm (Highest)
- Headrest Adjustments: 7 cm height, up to 45° rotation
Assembly: Provided
Warranty: Up to 6 years warranty
(Additional 3 Years via Warranty Redemption)
Style - Cushion
Cushion
Mesh
Colour - Black
Cable Management Options
Keep your space clutter free.
Cable Management Bar
Free
Advanced Cable Management Bar
$89.00
$119.00
Zen Cable Management Pack
$109.00
$244.00
THE PINNACLE OF STANDING DESKS
Meet the Omnidesk Ascent
Equipped with industry leading gen 3 motor, the Ascent is our fastest and most sturdy standing desk. Combining clean design, an ultra durable steel frame and the latest ergonomic technology, level up your workspace with the Ascent.
Max Load
130kg
Motor Speed
60mm/s
Height Range
63.7-127cm
Easy Assembly
15-30 minutes
PRECISE HEIGHT ADJUSTMENT
Bluetooth controller design
4 Memory Buttons
Get your desk to the exact sitting or standing height that you need with 4 programmable memory buttons.
USB Port
Conveniently located at the side of the controller to ensure your devices are always charged and ready to go.
Crisp OLED Display
Featuring a refined aesthetic with larger tactile buttons and customisable RGB lighting which is dimmable on command.
Bluetooth App Compatibility
Set sit stand reminders control your desk height wirelessly and more with the Omnidesk Life™ App.
REFINED STABILITY AND DESIGN
Powerful and fast
Built stable even at maximum height, the Ascent features solid steel frame columns with rounded edges. Combine this with our latest gen 3 dual motor that moves at 60mm/s and you have a standing desk that's built to last.
EXPANSIVE DESK DEPTH
Our widest desk yet
The Ascent standing desks come with a wider 76cm table top that provides you the flexibility to fit multiple monitors and allows for a more comfortable and ergonomic setup.
BUILT-IN CABLE MANAGEMENT
Zero cable clutter
Featuring cable management bar, grommet hole and exclusive 3 piece magnetic cable tray, the Ascent has everything you need for easy cable management.
REFINED STABILITY AND DESIGN
Rock solid stability
The Ascent is designed to be stable even at maximum height. With a solid 37kg steel 3 column frame with rounded edges that is both elegant and durable, the Ascent is built to last.
INTEGRATED BLUETOOTH APP
Omnidesk Life™
Powered by the Omnidesk Life™ app, take full control of the Omnidesk Ascent from your phone. Available on both Apple and Android, track your sitting and standing hours in an intuitive interface with customisable preferences that fits seamlessly into your workflow.
Specifications
| Product Specs | Ascent |
|---|---|
| Max Height | 125cm |
| Min Height | 60cm (63.7cm With Feet) |
| Speed | 60mm/s |
| Load Capacity | Max Load: 130 kg |
| Weight (Frame + Motor) | 37.5 kg |
| Frame Colour | Black / White |
Resources
Support
FAQ
Everything you need to know about our product. Can’t find the answer you’re looking for? Chat with our friendly Omnidesk team
Purchase Query
What are the table dimensions for the Omnidesk?
What are the table dimensions for the Omnidesk?
Our table dimensions are shown in the following format (Length x Width x Thickness):
Signature Table Tops
Ascent, Pro and Zero:
48 Inches Tabletop (122CM x 76CM x 1.8CM)
60 Inches Tabletop (153CM x 76CM x 1.8CM)
72 Inches Tabletop (183CM x 76CM x 1.8CM)
For our curved tabletops, the dimensions are the same but the depth of curve into the table is tapered from a 5 to 9 cm inwards from the middle.
Pro L Shaped MDF:
L-Shape Tabletop (202.5CM x 120CM x 1.8CM)
Wildwood Table Tops (Hevea, Acacia and Walnut)
Ascent and Pro:
48 Inches Tabletop (122CM x 76CM x 2CM)
60 Inches Tabletop (153CM x 76CM x 2CM)
72 Inches Tabletop (183CM x 76CM x 2CM)
Wildwood Table Tops (Pheasantwood and Acacia+)
Ascent and Pro:
48 Inches Tabletop (122CM x 76CM x 2.5CM)
60 Inches Tabletop (153CM x 76CM x 2.5CM)
72 Inches Tabletop (183CM x 76CM x 2.5CM)
What table tops are available?
What table tops are available?
Classic (MDF Powder Coat Black/ White)
122cm x 76cm x 1.8cm 48 Inches (Curved and Straight)
153cm x 76cm x 1.8cm 60 Inches (Curved and Straight)
183cm x 76cm x 1.8cm 72 Inches (Curved and Straight)
202.5cm x 120cm x 1.8cm (L-Shape)
Eco Bamboo Series (Curved and Straight)
122cm x 76cm x 1.8cm 48 Inches
153cm x 76cm x 1.8cm 60 Inches
183cm x 76cm x 1.8cm 72 Inches
Wildwood Series (Straight edge only)
122cm x 76cm x 2cm 48 Inches (Natural Hevea, Richbrown Hevea & Walnut)
153cm x 76cm x 2cm 60 Inches (Natural Hevea, Richbrown Hevea, Acacia & Walnut )
183cm x 76cm x 2cm 72 Inches (Richbrown Hevea, Acacia & Walnut)
Wildwood+ Series (Straight edge only)
122cm x 76cm x 2.5cm 48 Inches (Acacia+ & Pheasantwood )
153cm x 76cm x 2.5cm 60 Inches (Acacia+ & Pheasantwood )
183cm x 76cm x 2.5cm 72 Inches (Acacia+ & Pheasantwood )
You can refer to the link here for more information.
What is the difference between Omnidesk Signature Straight Edge and Omnidesk Ergo Curve?
What is the difference between Omnidesk Signature Straight Edge and Omnidesk Ergo Curve?
The Omnidesk Ergo Curve features an ergonomic curve on the table top for extra comfort. It is recommended for users who are spending long hours at their Omnidesk.
What is the height-adjustable range?
What is the height-adjustable range?
60 - 125cm* for Omnidesk Ascent & Pro 2020
*Height-adjustable range may vary due to the usage of different desk feet (eg, desk feet measurement difference between the Omnidesk Pro and Ascent), as well as differing table top thickness.
How heavy are Omnidesk desk frames?
How heavy are Omnidesk desk frames?
The weight of our Omnidesk height adjustable desk frames are as follows:
Table legs with Frame and Motor - 37.5 kg (Ascent)
Table legs with Frame and Motor - 35.5 kg (Pro)
Table legs with Static Frame - 20 kg (Zero)
What are the dimensions of the desk feet?
What are the dimensions of the desk feet?
You can refer to the list below for the dimension of Omnidesk Ascent, Pro and Zero feet.
Ascent - 71cm x 8cm (Length x Width)
Pro - 69cm x 8cm (Length x Width)
Zero - 70cm x 8cm (Length x Width)
How is Omnidesk powered?
How is Omnidesk powered?
Omnidesk Adjustable Height desk frames are powered by electricity, so it needs to be plugged into a socket for it to work.
If power supply to your Omnidesk is cut, it can be used as a static height table. Please note that the height of the table will be retained from when it was last adjusted prior to cutting the power supply.
Are the legs the same for all the Omnidesk in the same model range?
Are the legs the same for all the Omnidesk in the same model range?
Yes, all different sizes and series of table tops use the same desk frame. This way, your Omnidesk investment is future-proofed, and can be upgraded with a new table top as your needs evolve!
Can I install wheels on Omnidesk?
Can I install wheels on Omnidesk?
Castors can be installed on our current range of desk frames by our delivery partner during delivery, please note that on-site assembly has to be included in your order of the castors to be eligible.
In the event that you opt for flatpack delivery, any castors ordered will require self installation.
Can I purchase the height adjustable desk frame/tabletop as standalone items?
Can I purchase the height adjustable desk frame/tabletop as standalone items?
To enjoy the full Omnidesk Experience that we have carefully designed and curated, we are only able to offer you our height adjustable desk frames and table tops if purchased together. Neither of these items can be bought as individually.
Can I request a customizable desktop size and design for my Omnidesk?
Can I request a customizable desktop size and design for my Omnidesk?
To maintain our outstanding product quality, all Omnidesks are manufactured overseas at the moment by our trusted partners. Therefore, we are unable to offer our customers customisable options for our products right now.
What are the payment options available?
What are the payment options available?
For purchases made on our website, we accept card payments from
Mastercard, Visa, and American Express* we do not accept DINERS and JCB cards .If you would like to pay in instalments for your Omnidesk, you can apply for the following financing options during checkout: Pace or ShopBack Paylater instalment plans: Zero-interest, 3-months instalment
Grab instalment plans: Zero-interest, 4-months instalment
Atome Instalment plans: Zero-interest, 3/6-months instalment
You can find out more information about financing options here.
Order & Delivery Enquiry
How to change my order after purchase?
How to change my order after purchase?
You may reach out to our sales team here, if you wish to amend your order after checking out. Do note that orders can only be amended up to one day before your delivery date.
Please keep in mind that any changes to your order will follow the new lead time and availability of your requested products from the date of your request.
Can I cancel my Omnidesk order?
Can I cancel my Omnidesk order?
For cancellation of any orders, please contact us with your order number and we will assist you in processing your request as soon as possible.
Your feedback helps us improve - please provide the reason for your order cancellation so we know specifically how we can improve
Please note that refunds are not immediate, and take an average of 3 to 5 business days to be credited back to your card.
How soon will I receive my order?
How soon will I receive my order?
You will receive an SMS within 1-2 working days after the date of purchase to schedule the date and time for your order if your order consists of ready stock items.
If your order consists of backordered or pre-ordered items, you will only be contacted after the item is in stock.
Our delivery time frame is as follows:
Mondays - Saturdays (Excluding Public Holidays)
Timing: 2pm - 7pm
You can contact us via email atSales@theomnidesk.comif you have a question regarding your delivery!
Am I able to choose my delivery date and time?
Am I able to choose my delivery date and time?
At the point of purchase, you will not be able to choose your delivery date.
However, once your order is ready to be delivered, our logistic team will be contacting you via an SMS or call to schedule your order delivery.
From there, if the given date is not suitable for you, you may suggest another date and they will help you schedule accordingly.
How long it will take for back-ordered or pre-ordered items to arrive?
How long it will take for back-ordered or pre-ordered items to arrive?
Upon submitting your order, you'll be able to see the expected delivery date on our site. This delivery date is based on your chosen delivery option, and availability of your selected items.
Circumstances that may affect how soon you get your order include:
1. Selecting option of onsite delivery and assembly, as will need to take into account the availability of our assembly specialists.
2. If you've selected an item that must be pre-ordered or is out-of-stock, there should be an estimated arrival date listed on the product page. If one is not stated, our customer service team will be in touch with you shortly to inform you of an estimated arrival date. Once the item is in stock and available for delivery, our logistics team will reach out to you to arrange a delivery time that works for you.
3. If you need our assembly experts to assist you with assembly despite choosing flat pack delivery, we're happy to help. However, as assembly was not scheduled before hand we'll have to arrange for our assembly team to assemble your table on a different date.
Can I hold my Omnidesk order after checkout?
Can I hold my Omnidesk order after checkout?
Yes, we can help you to hold your order upon checkout. We can hold your order up to 90 days from date of purchase. You can put your preferred delivery time frame in the notes section on the shopping cart page.
Do note that if you wish to hold your order for more than 90 days, there may be a warehousing charge of $10 or more, per day. However, this will be evaluated on a case by case basis.
What is flat-pack delivery?
What is flat-pack delivery?
Flat-pack delivery means you'll receive your new Omnidesk in compact, sealed packages for self assembly. Opting for flat-pack delivery can reduce your how long you wait for your Omnidesk by up to 75%, as well as reduce your shipping cost. Flat-pack shipping allows us to keep prices low, and pass those savings over to you!
Here's what you can expect after purchasing your Omnidesk from us:
1. Our logistics team will be contacting you (either by phone call or SMS) to schedule a suitable delivery date. If they are unable to contact you via the phone number that was provided, they will drop an email to you to schedule a date.
(Mon-Sat, 2pm - 7pm. excluding Public Holidays)
2. If your delivery address has no lift access, an additional charge of $10 per table and per floor will be incurred.
3. Should the first delivery attempt fail, a re-delivery charge of $50 will be charged for each subsequent delivery attempt.
4. If you've opted for on-site assembly, it will be conducted on the same day at the time of delivery.
5. If you have not purchased the on-site assembly, you will receive your Omnidesk as a flat-pack delivery for you to assemble yourself. Should you wish to opt-in to on-site assembly, kindly drop us an e-mail at least 2 working days before your scheduled delivery to add the on-site assembly service.
6. Should you decide to opt-in to require on-site assembly after delivery, the charges will be as follows: $30 Transport and $80 On-site installation per desk. Installation will not be on the SAME day if requested after delivery has been done.
Do note that accessories (Speaker mounts, PC Mount, Mounted Power bar and Keep - Desk Drawer) do not come with pre-drilled holes. Should you not have access to a drill, on-site assembly is highly recommended.
Accessories included in the assembly.
1. Power Management - Mounted Powerbar and Power Clamp
2. Cable Management Solution - Advance Cable Management Bar
3.Organisers - Hestia, Hestia Mini and Sheva
4. Seating Solutions - Flokk and Core
5. Lightning Solutions - Cololight Strip
Headphone stand, mouse mats, installation of monitor(s) to the monitor arm and installation of the speaker system itself (list non-exhaustive) are not included in the assembly process.
Items NOT included in the assembly.
1. Desk Converter - Switch Pro|
2. Desk Riser - Lift, Lift Classic and Arka
3. Organisers - Hestia, Hestia Mini and Sheva
4. Seating Solutions - Flokk and Core
5. Lightning Solutions - Cololight PRO and Nanoleaf
*Note: Assembly does not include disposal of old furniture.Omnideskdoes notoffer disposal services.
However, disposal services may be provided by our logistics partners at their own discretionCustomers who would like to engage our logistics disposal services will have to discuss terms and prices with our logistics partners directly. We strongly advise that you inform our logistics partner about the requested disposal when scheduling for delivery.
Omnidesk will not be liable for damages / injuries arising from the disposal.
Mutiple locations
If multiple locales are requested, an additional charge would be levied per every extra locale specified by the customer.
What happen if my items got damaged?
What happen if my items got damaged?
The Omnidesk team conducts thorough quality checks of every desk before it leaves our warehouse.
However, we are aware that damage to your order may still occur during the delivery process.
We strongly encourage you to inspect every item in your order before signing to confirm you have received your package.
1. First, inspect the box/packaging for obvious damage.
2. We then recommend that you insist on opening removing the packaging to inspect for concealed damage.
3. Make sure all your items purchased including cables, accessories and user manuals are all included.
4. Once the driver leaves with the signed delivery order, it becomes the buyer’s responsibility should any physical damage be found or missing accessories occur thereafter.
Setup and Assembly
Do you assemble the desk upon delivery?
Do you assemble the desk upon delivery?
Assembly services are available in select regions for an additional fee.
Can I install castors onto my Omnidesk?
Can I install castors onto my Omnidesk?
Yes, now you are able to redefine the mobility of your award-winning Omnidesk with our all-new castors.
How to install the castors onto the Omnidesks?
The castors are threaded and should be able to screw in by hand. It has an M8x10mm threaded stem. You can remove the existing rubber feet on the desk feet and replace them with the castors. A tool may be needed to adjust the bolt accordingly if you are facing difficulties installing it.
How much weight can the castors support?
The castors can support all our current Omnidesk models with a maximum load of 130kg on the desk.
How much taller will be the Omnidesk be with the castors?
The castors will increase the base height by about 5cm.
Will the onsite assembly option for my Omnidesk purchase include the installation of the castors?
Yes, it will!
If you already have an existing Omnidesk, write in to us at sales@theomnidesk.com to purchase the wheels and opt to add on an assembly option at a cost of $20 just for the installation of the castors to your existing Omnidesk*. Alternatively, you can purchase the castors from our website and personally install them.
*Our assembly specialists will need to flip the desk to install the castors. Please remove all items from your Omnidesk before the arrival of our assembly team. Delivery charges may still apply.
